5 Ways to Improve Patient Understanding of Discharge Instructions

Why Discharge Instructions Matter

Research consistently shows that up to 80% of medical information provided during hospital discharge is forgotten immediately. This alarming statistic has significant implications for patient outcomes, medication adherence, and hospital readmission rates.

1. Use Plain Language

Medical jargon creates barriers to understanding. Replace terms like "hypertension" with "high blood pressure" and "edema" with "swelling." The goal is to communicate, not to impress.

2. Include Visual Aids

Diagrams, illustrations, and photographs can dramatically improve comprehension, especially for wound care instructions or medication schedules.

3. Teach-Back Method

Ask patients to explain instructions back to you in their own words. This reveals misunderstandings before the patient leaves your care.

4. Provide Written Instructions

Verbal instructions alone are insufficient. Always provide written documentation that patients can reference at home.

5. Use Technology

Digital tools like PostCarer can transform complex clinical notes into clear, step-by-step instructions that patients can access anytime from their devices.

The Bottom Line

Clear discharge communication is not just about patient satisfaction—it directly impacts health outcomes and reduces costly readmissions.